Testimonials

Need a good reason to work with VCG? Here's a boatload of them.

We love our customers, and the feeling is mutual.

With a 99% customer satisfaction rating, we're obviously doing something right. What's it like to work with us? More than a few happy customers share their answers.

prompt and pleasant. Great

Rep provided all the information needed.

As usual, you guys make it look too simple. Remedied in a couple of minutes. Great service

Rob is always very helpful and responds promptly...

The gentlemen that helped me went above and beyond his duty. He resent the customer's bid to the email it needed to go to.

He fixed my problem.

The person that called we was more pleasant to speak with and explained to me what I was doing wrong. We laughed about my ignorance, but he got me back on track. Keep this guy, he's good!

Very Helpful Enjoyed working with service provider

I appreciate the way you make sure my communication gets to where it needs to go.

Customer service is always on point!!

Robert was wonderful to work with and provided great service.

As always, thank you Rob !

Norm Rocks!!!!!

Thanks for all of your help, Norm!!

Very helpful in resolving our issue

response was quick and greatly appreciated.

Robert fixed my issue quick, thanks

Got a phone call and was talked thru how to best utilize the service.

Robert was polite, kind & accommodating; He not only updated my information, but he also sent me a link so that I can update it on my own in the future if I wish or need to.

I was SO IMPRESSED with the quick response and VERY HELPFUL response. It wasn't a generic 'help', it really was a problem solving response.

He didn't get frustrated when we couldn't figure out the problem, but kept trying until we found a solution!

I received the answer needed very promptly

Prompt response with helpful information to resolve the issue.

Robert was very helpful!

Great service from Norm as usual!

Great guy, very helpful

Great guy, very helpful

Mr. Norm Was Absolutely Great. I Am email Ignorant . can Only Check And Respond. He Is A Great Teacher. I Have Mastered It. :)

Excellent service!!

Great Service!!

Norm is great, very personable, courteous and most importantly he is not an "over-talker" that tries to force down your throat how smart he is. Oh and he seems to be really good at typing.

Norm did a great job... Thank you, Cindy

Thank you for your help. Have a great day.

I appreciated that they worked very quickly to resolve the issue.

Amazing customer service!

Very helpful and timely.

Everyone was very helpful in helping with all my requirements.

Norm is always extremely helpful and quick to get any issue we have resolved without it affecting our business. We are so happy we switched to VCG.

Robert was very helpful.

Thank you for your help!

Excellent help all the way through. Thank you!

Straight to the point answers. With follow up great job Thanks

Great Service as always! Thanks!

very knowledgeable, patient, and professional, could not have been any better

as always the support you all have is awesome. It can be some time between me trying to retrieve the files that a potential customer sends via signsearch and thus I forget the steps to access them. I appreciate your help very much and all of your techs are very professional and helpful.

Robert was extremely helpful and was able to provide me with the answers and information needed. Thank you.

Totally satisfied. Thanks

Norm was most helpful - thank you :)

Requested change made very quickly. Thank you.

Very satisfied with service

super fast customer care, didn't take but a minute......thanks for the help.

Did what I asked with a notification that my request was fulfilled. Thank you.

I am very happy with your service - my questions are always answered immediately. Norm is awesome :) thanks!

Awesome response time

Very Satisfied, and very helpful, thank you very much.

Thank you for your support, Norm is a great help! Anytime I call, he has the answer. I appreciate it!

Excellent! Norm has always been helpful and is quick to respond to our questions and specific needs. Two thumbs up on our end.

Robert was very fast and efficient. Happy with his work.

Robert has been extremely helpful and patient. I have not had any problems with him. He has always answered by questions in a timely manner and a professional manner.

Outstanding job, tech was informative, concise, and polite...

Norm and Michelle are completely awesome!!! Above and beyond support every time even when I'm being a little difficult!! These are 2 great assets to your company

We have already received positive comments from our business associates.

Good follow up. Got what I called to accomplish.

Robert is always fantastic to work with. He has never once given anything but exceptional service.

Super eager to correct the problem very patient couldn't ask for better service

excellent fast helpful

Great job as always, thanks guys!

Michelle ! thanks so much for your help and easy resolution

Very knowledgeable of the situation. Fixed the issue very fast.

Robert and his team have been amazing. I have asked for a lot, and Robert has delivered

I really love the fact that all the support team is so helpful and quick to help you out wish all my support was as good as yours.

Your support has been fantastic! Thank you so much.

Great support. Problem was easily resolved.

Robert was very helpful in helping me resolve what ever issue I had at the time.

Easy and painless process. Thank you.

Norm is always helpful and nice!

Outstanding! Norm was extremely helpful and solved all issues promptly!!

Norm is the best

Always great support and very fast!!!

You guys run a great operation, from the day l started to the day we finished nothing But the best service. Thank you again, I have and will be referring customers your way.??

The service quality was great

Norm always gives me top quality of service and gets it done at lightning speed. I love the service that I get.

Thank you for your all your help!

Thank You, best money I have ever spent!

ok, l run my business on customer service and l do very well, Robert and the team are exceptional, it went so good throughout the whole web design, Robert him self was great to work with and l will be more than happy to recommend your company.

Robert has been very helpful and patient with me and the webinar he referred me to wad also very helpful, I just wished there was a cheat sheet with tips on how to stream line the new product process.

great support, always nice people to deal with. Thanks

quick response with the info I needed.

I am very satisfies with the support I have received from VCG. Rob is very professional and his work ethic is outstanding. Thanks so much for the help. I'm very pleased with my website.

Excellent support. Norm is very helpful and knowledgeable

It was a pleasure working with Norm, he was polite, informative and very professional! He responded expeditiously to our questions and change request. Our new web site looks very professional and easy to navigate, THANKS Norm!

Everything I needed was taken care of, including a rep calling me today so I could reinstate my subscription. great job!

Amazing quick service, All my questions and concerns were answered. Thank you!

Awesome! Im having to adapt the website to portuguese and Norman is giving me a great help.

You guys all great help much appriciated

Excellent service, as usual!

Excellent service as usual!

I am good with the support.

Excellent as always!

This was handled by Norm immediately -fantastic service - THANK YOU

This was handled by Norm immediately -fantastic service - THANK YOU

I like Michelle, she is a good communicator...she has people skills, give her a raise. JW

Norm - this was a huge undertaking for us and your help was so much appreciated !

Robert helped me and he did a great job of explaining what I needed to know. He was also very friendly which makes me feel comfortable and not like a goofball for asking questions that might be pretty simple. Thanks for the great service!!

Request has been delivered in times fashion. Thanks.

thanks Norm !!

GREAT CATCH BY VCG thank you!!!

Great, very quick to respond plus valuable information. great job. thanks

You guys are great! thanks!

Awesome service. Always prompt and understanding.

Great always fix my problem ASAP. Thank you Robert is always there.

Great Service - Quickly fixed my trouble. Thanks!

Problem was handled efficiently! :):)

I was notified there was a problem with ExaVault and within minutes I was able to access. Keep up the great work.

Bridget was super friendly and helpful. She took the time to show me some things to help us be seen at a higher level and showed me about Pro and the features of it. I would love to work with Bridget again.

Norm was oh so friendly and professional. Excellent customer service; a rare commodity these days!

Bridgett is AWESOME!!!

Norm was very pleasant to work with - and took care of my issue very quickly. Thanks!

Everyone at VCG is Awesome! I appreciate all you've done to help me with my new web-site. Thank you for your patience with me.

Norm has always been helpful and takes a personal approach to helping solve the problem. He is genuine and very knowledgeable. I could not ask for better customer service or support. Thanks Norm!

Robert is amazing. He's always responsive & understands our requests... even making helpful suggestions regarding our website that we hadn't thought of. It's fantastic having a resource as knowledgeable as Robert.

GREAT customer service and very knowledgeable!!

Norm walked me through the process and sent me instruction so i can do it on my own.

Excellent service. In fact I feel guilty for calling so much but they are always gracious and kind.

Norm was great to work with! He took care of the issue and was very nice on the phone.

Nooo complaints, just kudos. When I reached the support team I didn't think I was in the right place. I was thoroughly Impressed with their speed, accuracy and courtesy Congrats to the team.

Norm - thanks for addressing this as fast as you did - as always you guys are right on top of it !!

Robert has been amazing from the start. He's patient with us non-computer people, understands exactly what looks best, & really tried to understand our needs from the beginning. I can say enough good things about our experience with Robert, & how happy we are with the website he created for us. It's already paid for itself twice over, & that is all thanks to Robert.

They knew exactly what I was talking about, fixed the problem, and the first reply to my email was that it was taken care of! I greatly appreciate the knowledge and help received.

Norm was very helpful and easy to understand ( no tech jargon )

I appreciate your awesome service. Anytime I have ever called in, Norm has been really helpful! Thank you so much for that!

Fantastic customer service. Robert was patient & helpful with suggestions & working with our company to develop exactly what we wanted.

A person owning a Company couldn't ask for any better than I have gotten from your company, thanks again.

You all are the best. I have worked with a lot of tech companies and their support. Tops Thank you, Kim

Norm was quick to respond and even quicker to resolve the issue. All my interactions with VCG support have been excellent!

I love the live chat! It is so convenient.

Norm was quick to respond and even quicker to resolve the issue. All my interactions with VCG support have been excellent!

Thanks Norm - it seems to be much better now.

Very knowledgeable very nice. Excellent service as always.

Michelle, was very helpful. We are still working on this, but she has been great.

Very helpful...answered my questions quickly and directly...great experience!

Service has been great so far.

thanks ROB !!

Very helpful. Thanks!

VCG tech's always work quickly to resolve problems. They are professional and polite.

Exceptional customer service!!

Unbelievably quick. I am not used to this level of support. Good Job! I continue to recommend you to others.

Thanks Rob, you are the best !!

Perfect service, concise, concerned, helpful and very friendly.

Robert was outstanding and took good care of us:)

Very helpful!! Thanks Norm!

Thanks for your help!!

Excellent

Got accomplished what I needed...what can be better than that?

Norm was very helpful and a pleasure to work with.

Resolving this issue was everything I could have hoped for. Thank you.

Norm is always great!

Norm to the rescue again for us!

Quick response.

Excellent service.

Norm is always very helpful and informative about any questions I may have. I am lucky to be able to have his expertise when it comes to working with VCG websites. He is a valuable asset.

Robert is a great help. Anytime I have a question or problem I can count on him to help me out....

Chris is always amazing to work with.

I am very satisfied with everything. They continue to innovate and maintain the good service they offer. Thank you very much.

It has been very professional and timely.

Robert Achu was great to work with. He was fast and did everything I asked him to do. He did a GREAT job!

Thanks for the quick support.

Norm was patient and knowledgeable. Problem solved!

One word.... WOW! Thanks Norm!

Robert did a great Job! Thanks

Norm was very helpful and knowledgeable. He always called us back and kept us updated through the entire process. It was pleasure to work with him on this project.

Customer service is outstanding.

Rob was very helpful and communicated well. The problem was solved.

ROBERT WAS A BEAST.... ATTENTIVE.... HIGH INTEREST LEVEL AND PROFESSIONAL

Norm was outstanding in all that he did - very patient!

Very helpful. Thank you Michelle!

Prompt and helpful service every time. Thank you!

Thanks for the quick response, Chris!

I'm very happy with my web set up. Norm was fast getting it ready and making changes. The site looks good.

All my questions were answered.

Robert was very helpful in the design of our website. He was responsive to every request.

I could not have asked for or received more from Robert. A job well done.

As always, thanks for your help, Rob.

Thanks Norm , as always - fast and efficient !!

Perfect. I got an email answering my questions and then Norm followed up with a phone call!

Very satisfied with your help. Thanks Norm!

Looks Great! Norm Lambrecht did a wonderful job.

Michelle was friendly and, professional. She was able to correct the problem right away. It was a pleasure to work with her.

Michelle and the other tech support have always been quick to resolve any issues we may have.

Rob always helps when I need it!

Norm was easy to work with.

VGC is super responsive on any issues or needs that come up and have them working correctly fast. 5 out of 5 in my book. Keep up the great work Chris and Michelle! and the VCG team.

Very quick responses, and easy to work with! Norm is a nice guy!

Quality was excellent.

Rob always responds with a fix or explanation in an expedited manner.

Very happy with the web site and the assistance provided by all involved, especially Norm Lambrecht who was exceedingly responsive and helpful. I would recommend your services to other business owners.

NORM IS AWESOME!!!!!!!

Excellent service. Thank you ;)

Norm is the best! Thanks, as always, for your help !!

It was fast and much appreciated!

Very helpful. Thank you again.

Best service ever.

Chris showed a geniune concern to resolve the email issue and that made a huge difference in the process of getting it fixed.

Norm was very helpful.

Norm was very helpful through the process, made any changes that I requested in a timely manor.

Norm was very helpful through the process, made any changes that I requested in a timely manner.

Rob is great and always gets it right.

Norm is very professional and very helpful! Thanks!

Chris did an awesome job explaining the answer to my question. Great Job as always VCG!

Norm has helped me with several issues and always friendly, professional, and quick with resolution and/or responses.

Robert Achu always does a great job for me and helps me with anything I ask!

Very helpful - Got me to the right options!!

Rob is fabulous!!

Great support as usual!

Everything with your company has been great.

Norm was extremely helpful! Thanks.

Thanks, Michelle! My request was handled super fast and it resolved my issue. :-)

Working with VCG has been a pleasant experience; we are very pleased with the end result.

Awesome!

Rob and Norm have been great to work with. Any problems i have had they have resolved quickly. Great working with both of them.

Always great service!

We're very happy with our website. I'd recommend the service to anyone. The results exceeded our expectations. Thank You.

The entire process to get the website put together was easy, and it looks like adding photos or other adjustments will be simple. Chris was quick to respond and eager to help.

Thank you very much. Beyond fast resolution like always.

Robert Achu was great to work with. He was fast and did everything asked of him. He did a GREAT job!

Rob is so knowledgeable and patient - he has helped us (our little company) tremendously. Thanks for all of your help!

Handled very professionally.

Everyone's help, especially Chris Lehne, was terrific! Helped us through every step of the process, can't say enough about the support we received!

Thank you for getting the task done quickly...

Chris did a great job, was very easy to work with and was very professional.

Chris has been outstanding. Great customer service skills and willing to help.

I received prompt, curteous help.

Everyone has been helpful, polite and easy to work with.

Norm offered very quick responses that were accurate and very helpful.

We're ecstatic to be working with VCG! Finally an amazing solution to our challenging needs. We could not be more thrilled with our current website that VCG created for us. We've been at this for over 20yrs now and VCG knocked it out of the park! Not only is the UI outstanding & exactly what we needed, but communications are by far the best we've ever dealt with. We plan on being with VCG for the next 20+ yrs to come.

VCG had made a website that I am proud of. They worked with me closely and provided me with all the help I needed to have a great-looking and professional website. I would recommend them in a heartbeat.

Michelle is very knowledgeable and makes difficult seem simple. She gives easy to follow instructions, which can be difficult over the phone. I am well pleased! Thank you.

As usual, I received a response to my question/issue within an hour and I was totally satisfied with the assistance received. Keep up the good work!

Service was great very happy with finished product.

Robert was excellent to work with and very patient with my timing and my changes. Excellent work.

Robert was very easy to work with.

My website was not responding and I sent an email to support...it was fixed within half an hour. I was very happy with the result and with Michelle's help and quick response.

Norm was wonderful.. It is exactly what I expected.

Everything is working well. Chris is a great help. Keep it up, Chris!

Good, I'm satisfied. Rob is da man!

Very helpful!

Everyone I worked with was very helpful!

Norm has been great, very patient.

I'm very happy with the fast response and excellent customer support.

I'm very happy with the fast response and excellent customer support.

Chris is always helpful and patient.

Excellent service by Robert

Robert is always so helpful. Thank you

I greatly appreciate Norm's patience. And really appreciate the step-by-step instructions of how to add things to the website. We are very happy with VCG.

I can't say it enough... Norm has been amazing to work with and I am beyond satisfied. Thanks!!

Everyone has been great to work with! Norm has always gotten right back with me on any questions and has always been very helpful and courteous. I would absolutely refer VCG to anyone in our industry. Thanks Guys!

Robert was extremely knowledgeable and helpful. He got everything we needed done quickly and my website looks awesome! I would recommend him to another business owner.

Norm is very patient and helpful.

Norm did a GREAT job assisting me with my problems. Thank you.

Norm was a very nice person to deal with; he took the time to explain things.

Norm did a very good job explaining the situation and trying to solve it as quickly as possible. Thank you!

Robert was very helpful in getting our issues fixed. He is an excellent technical support expert.

The support I received was thorough and each of my problems were resolved.

All the support and service I have received from VCG has been stellar! Every response is very timely (i.e quick), professional, and friendly. Great job!

I received more information from Norm than any other person before. He knows his stuff. He went out of his way to help me.

Rob completed my request right away!

Thank you, Norm. You always assist very promptly.

Robert provided personal and quick service. I appreciate his friendly professional approach.

Norm was awesome! He wasted no time in solving my problem, was friendly, courteous, knowledgeable, and professional. Thanks again, Norm!

Always quick and to the point without questions 'why?'.

Your tech was extremely helpful, professional, and friendly. He solved our problem in a very timely manner.

Everyone was very nice and helpful with all my needs.

As always, a pleasure to work with and always handled in a timely fashion.

Very helpful. thanks!!

Fast and knowledgeable. Thanks

Always good help.

I've always received excellent service from Michelle.

The change was done on time, as scheduled, and worked great.

We are very satisfied. Chris is always pleasant, accommodating and patient.

Norm was very helpful.

Thank you, Robert.

Excellent!

Norm is great! Always gets the problem resolved and is a pleasure to work with.

Michelle is TOP NOTCH

I was happy that our issue was resolved outside regular business hours.

Everything works great!

I have been very happy with the service Norm has given us. The website was designed to reflect our company specifically and he was always willing to help with any changes or technical needs.

Norm was polite and knowledgeable, and I felt that he did a great job. Thank you, Norm!

Norm resolved my issues...great job!

The transition to VCG hosting my email and website was seamless as promised. Thank you for a job well done.

First Class Support! Thanks, Robert!

Robert is always very helpful.

The response time was really quick and I appreciate that. Our question was resolved quickly. I am very happy we chose VCG! Thank you!

Michelle was fantastic (as usual) - Thanks

I was well satisfied. The website looks excellent. Thank you.

I would rate the service, and attention that I received on the most recent website service, as very good. I was informed as to how things were moving along as the site was being put together, I was guided where needed by the experience of the staff, and was assured that if I ever needed help to call.

I am happy with the results. Please be sure the staff that helped me know this, and that I truly appreciate all they have done

Very pleasant employees.

Michelle is friendly and knowledgeable.

I think Norm did a fantastic job!!! He was really helpful and listened to what I was asking for...and then he did it!! Everyone who has seen the sight is impressed with it...Thanks so much!!

I was able to do exactly what I was trying. Worked well.

Norm has always been a pleasure to work with and gets done very fast. Thank you, Norm, for your care and concern toward 7M Graphix.

I think Norm did a fantastic job!!! He was really helpful and listened to what I was asking for...and then he did it!! Everyone who has seen the site is impressed with it. Thanks so much!!

Norm has always been a pleasure to work with and gets done very fast. Thank you Norm for your care and concern toward 7M Graphix.

Great work and quicker than we ever expected. Great to work with you and keep up the great service!!!

Very helpful!

Norm was great to work with. He was very responsive and helpful regarding design options, but he also made it clear what was possible within the guidelines of the our Tier 1 agreement. We are very satisfied with the design of our website.

Norm was so kind and extremely helpful. The customer service he offered was above and beyond what I expected.

Thank you Norm. Very prompt service. Very satisfied with the communication and product.

Excellent support!

Robert was helpful, kind, calm and I felt he really wanted to help. Thanks for hiring great people!

Very helpful, patient and considerate.

Very prompt and excellent service! Exceeded our company's expectations.

Thank you for the great job you do.

Thank you. Looks great!

Was treated with 110% service.

Very happy, saved me a ton of time from trying to design and build a website while running 2 businesses. Highly recommended to multiple associates already.

Michelle was very helpful!

Super helpful. Could not be more pleased. Thank you!

Thank you for all the help. Could not be more pleased!!

VCG took great care of me and got everything in order! 100% satisfied! Thank you!

Norm was easy to work with and VERY helpful!!!!!

As always Michelle is very helpful. She always does an excellent job. I wished she worked for me.

Excellent!

Excellent service! Much appreciated!

Great job! Over and above all expectations!

Michelle is great to deal with!

Michelle has helped me twice now and always been a pleasure to work with.

I am really pleased with VCG support staff. They are prompt and always find a solution to our needs. Thank you!

Norm is always "Johnny on the spot" getting things done in a very timely manner!

Everyone I've worked with has been great. Very pleasant and helpful, I'm more than just satisfied.

Very professional. Great product and service. Very simple to use and great results.

Michelle was awesome! I couldn't have done it without her!

Excellent. My website showcases all my work beautiful. Great page layout and design. Thank you for all the work.

Great service, great people, great company!

The support I receive from Michelle and Tom is great! I am very happy with the service!

Always prompt and helpful. Thanks!

Very nice and understanding.

I love the website. We are making a few changes and good to go. Rob was very helpful on the phone.

Robert has been great!

Everyone has been very helpful

Thank you very much! I'm very satisfied, good job!

I really like the new site - I need to make a few changes and will get back in touch with Robert, he has been great to work with!

I LOVE IT!

Your quick response was greatly appreciated. Now let's make some money!

Norm was fabulous!! Loved him! This is our first official website, so we were nervous about it. He made it so easy and we were really happy with his work!

Very happy!!!

Everyone I worked with was right on top of things, replied quickly and resolved any questions I had. Norm was terrific and very patient with me.

You guys are awesome! Really. You know when they say that the shoemaker walks barefoot? Well, I am the shoemaker and you definitely got me the best shoes.

Always prompt and helpful. Thanks!

Michelle P is the best!!!

I was very highly satisfied with the personal service I received from Jenny Wescott! She was very helpful, knowledgeable, and I felt she genuinely cared about our business! Thanks Jenny!

Good! Love it!

Chris was very helpful and quick to reply and handle my requests, as always.

They did a very nice job with the website.

The quality of service I have received from Chris and Michelle is very good. They always get back to me in a decent amount of time and follow through to make sure I am satisfied.

So far the customer service has been very helpful.

This has been a very good experience and I have already recommended VCG to one of our customers. It was a pleasure working with Norm. Treat him good.

I've already recommended Visual Communications to several people, so hopefully more will come your way. So far I'm pleased.

I think my web site looks great! I'm very pleased with everyone I worked with! All where very helpful and easy to work with. :)

Michelle really helped out, probably did more effort than she was supposed to do but it was very much appreciated.

Very responsive and always glad to help. Attitude is superb. Thanks Michelle and Chris!

Quick service, professional, great website!

I was amazed at the time for completion of the web site. I should have done this years ago. Since the web creation my business has increased 25%. My phone is ringing more every day.