With a 99% customer satisfaction rating, we're obviously doing something right. What's it like to work with us? More than a few happy customers share their answers.
I am very satisfied with the prompt help I receive from all the staff at VGI. They are extremely polite and help to answer any questions I may have always.
Norm was VERY helpful throughout the whole process of setting up our website and account through VCG. He was very prompt in addressing any issues we had, and took the time to explain things to us in a kind and easy to understand way. Thanks Norm!!! -Salisbury Signs LLC team
Quality of support was top notch and Norm is the best!
Excellent as usual
Robert went out of his way to make sure our requests were met, that our new web-site design looks amazing, and made sure we were up and running. It has been a pleasure working with him on this upgrade.
Norm always goes above and beyond in assisting us. He always responds right away when returning our emails or phone calls and provides us with all of the information that we need. Excellent customer service!!
Norm is always quick to respond and is extremely helpful. He deserves a pay increase.
Norm is great, he is always willing to help me understand everything.
The support I receive is always top notch. My main positive feedback is that the return on my investment, by advertising with you company, far exceeds the return on investment that I receive from ANY other avenues that we use to promote AllSigns & Designs. I believe that AllSigns & Designs will be a Sign Search Customer for LIFE. Thank you for providing great service to your clients.
Solved in a timely manner.
You guys ROCK! Thanks
Robert was very friendly and helpful. He helped me solve the issue easily.
Always happy when dealing with the support staff.
Robert is the BEST. He’s so knowledgeable that I know when I reach out with an issue, there’s no doubt he can explain the problem and provide a resolution or give me some idea of the timeframe for a resolution. Businesses like ours are paralyzed when we lose access to email or when clients can’t find our site. When issues arise, a quick resolution is key.
Norm took care of everything and was great to work with.
Very helpful and always has been thru the years your company has host my website.
Robert always gives us great service.
Robert was fast and accurate. He interpreted my ideas correctly too.
I appreciate your team's patience walking me through this process - well done, folks!
It is always a pleasure working with Norm. He is always very helpful, knowledgeable and follows through until we reach the finish line. I am always the hold up because of being too busy.
Robert was very helpful in getting our website on line. Thanks,
Norm is great to work with! Patient, thorough, friendly and extremely knowledgeable.
Robert is always helpful and knowledgeable.
Awesome support from everyone involved. Thanks!
Always very helpful and pleasant to deal with. Couldn't ask for better service! It's been a pleasure dealing with VCG over the years. Thanks for the good help.
I think you all are amazing and I most appreciate how I can call feel like I am a priority. You don't take my money and forget about me. We pick up where we last spoke and you work your magic so I don't need to know how any of this works. I do not possess the bandwidth to maintain a website. You make it look easy.
Best service ever
Nice update! Support was very good!
Your Support team always goes above and beyond. Love the support on the rare occasions I need it
I am very happy with Norm he never give up on me always call me to check if I’m fine if everything goes smooth, so thank you so much Norm I really appreciate it.
Norm was very informative and answered all my questions. Thanks for all your help!
Great customer service skills! Good job Robert! Tony Wood
everything is very good! Thank you for all your help!
Norm is always wonderful to work with, as is Robert. I always get a quick response to my questions and help when I need it. Thank you for the amazing service!!
You guys are great. Very attentive.
Gave fast excellent service.
Very quickly resolved
I have worked with Norm for years and he is always super helpful and knowledgeable. He makes the difficult tasks so much easier to tackle. I couldn't be more pleased with the service that he provides to us!
Norm was super helpful. I look forward to working with him again I hope.
excellent and timely help - as always. THANKS!
the best support i have ever had Thank!!
Norm was very courteous and professional. Very good at his job.
thank you!
I couldn't figure out how to change my info about ins, Robert was a big help.
Prompt response and the help I needed, Thanks!
Your staff was very helpful! Thank you! Adel
Thank You! Norm was more than helpful. I always kept extending my questions and he gladly answered. I had a good experience. Thank you.
I am very satisfied with help I received from Robert.
Always good tech support. Thanks!
Excellent as always!!
great customer service !!!
Best tech support, bar none.
Both Norm and Robert have been amazing! The design work was completed just how I had envisioned it and both have been quick to respond to any questions or assistance that I have needed. Very happy! Great job guys!
Norm is always very helpful and gets the job done.
Rob was extremely helpful and kept checking back to be sure everything was all right. You guys' customer service is amazing!
As always, your crew is very responsive and understand what I am needing. Thank you!
Everything was great.
You couldn't ask for and get better support
quickly resolved issue. helpful and expeditious.
I feel like I always get great support from VCG
Very Good - I was surprised, especially since I am not a paying customer
I was very pleased with the support I received. I'm not tech savvy at all. And the fact that he helped me OVER THE PHONE was awesome! Thanks and keep up the good work! :)
ALWAYS ON TOP OF IT WITHIN AN HOUR OF OUR REQUEST.
Robert followed up and was able to get my account situated. Thanks.
EXCELLENT SUPPORT - QUICK AND INFORMATIVE. GREAT JOB ALL!
Perfect!! Thanks
You do awesome work and always take care of us.
Robs always a great help
He helped me to do what I could not figure out. Showed concern and led me through it.
excellent service
The process has always been swift and professional with Client Success. I appreciate the phenomenal service.
Thank you!
Robert's the best! :)
I really like Robert, he is a gem!
Quick turnaround
Great service. Proactive.
Very quickly dealt with and communication was great
Norm is always Knowledgeable and helpful.
Norm brought to my attention an issue with our website security that I was not even aware of. As always, Norm took care of the issue swiftly and efficiently and corrected the problem immediately.
Your company is very helpful and responsive. Thank you!
Nice job - Thank You
GREAT!! and fast....and GREAT!! as always, super friendly, diligent and fast!
Robert was great. I was unaware of the problem until he notified me, so I am very appreciative of that.
Very happy with the speed of the service. Thank you.
Outstanding support! Robert is a highly knowledgeable, charismatic, and helpful agent who quickly answered all our questions and got us back to work.
Very fast replies, knowledgeable in what the problem is.
Very helpful with my issue
Friendly, easy to talk to.
Robert really stuck with me until he figured out and corrected my issue. I really appreciate his diligence.
Quick response, exact directions and easy fix. Thanks for your help
As always awesome service!!
200% good service. Big companies are never made by capital, professional people like Robert Achu are the ones who really lift up big companies.
Always fast to respond to any request 5-star rating!
The people who provide support Norm and Robert are awesone. Im a challenged with computer skills and they have helped me many many times with professionalism and non judgement on my ability's . I have been with VGS for many years and its never a problem for me to get what I need with a smile from these guys. I can say your company is rated #1 due to them. thank you so much for helping me all the time! Carol Brady
Quickly updated! Thank you!
Prompt and helpful
I am extremely satisfied with the response I received from both Norm and Robert. My issue was taken care of the same day I called. I am very impressed. This kind of service is very rare these days, and I’m old enough to remember when it was norm. ( no pun intended Norm)
Very helpful and nice.
I am happy with the quick response I received. Thank you very much,
Robert Achu was excellent. I would recommend him highly to anyone who needs his great service and flexibility. Thanks for a great-looking site. I will surely reach out if I have any referrals or need anything further.
Norm is awesome. He’s made the process much easier than I anticipated. Quick response times and his understanding of my tech limitations make him perfect for his position.
Great help!
Fast and accurate...friendly too.
I was able to get my issue resolved quickly and the support staff was great.
Support (Norm/Rob), genuinely wanted to help with the issue I was having. They cared. Thank you.
I appreciate all the help we get from the representatives! Off the top of my head Norm & Rob are amazing! I can be a bit much but they seem to handle it well.
Response was prompt and completed as requested. Thank you!!
The rep was very quick to respond and took care of our request very quickly. He was friendly and knowledgeable.
Very helpful Thank you
Handled my issues promptly and efficiently.
The team worked hard to give us a quick turnaround for the website design, as our old site was not functioning and we were without a website during this design phase. We appreciate the hard work!
great service !!!
Robert is very helpful and can fix anything Super knowledgeable.
SUPER satisfied. Norm was OUTSTANDING!
Fast support every time thanks guys!
Great customer service!
Service was great -- even got a friendly follow up! Thanks!
Fast response time
very knowledgeable and quick to respond.
The best customer service - very thorough.
Robert was exceptional. I gave my concerns and they were all taken care of. He even went above and beyond by noticing a personal mistake I had made with my home address being the business address. I am happy.
Robert was a pleasure to work with. He was prompt in responding and looking into how to handle my response as we wanted it posted. Absolutely provided excellent customer service!
Always great support - the staff is always knowledgeable and most important, pleasant.
Working with Norm Lambrecht has been great. His service and support is very very professional. I couldn’t be more satisfied with VCG’s quality, design and fast turn around time. Thanks
Norman was very polite and patient.
Robert is so helpful and prompt at adding fixing or giving advice on my website and email questions. super guy to have on your staff!!!!
The website update I requested was made literally within an hour or so. Exceptional service!
Norm was very helpful!! He emailed me instructions and I was able to launch our new updated website! It looks great. Thanks for always being polite and professional. Great experience.
Norm was quick to resolve the issue.
Big help
ROBERT WAS GREAT HELP. I SENT PICS A BAM IT'S DOWN THANK'S.
Helping out when we might've missed something. It is good to know we have people working with us and not against. Thanks again for taking your time and explaining to use the correct way to do so!
Norm is the best. Always knows how to fix my problem and responds very quickly.
Norm is great! Thanks so much for your help and always providing great service!
Thanks for your help!
Great turnaround time on adding the google coding we asked for. They said it could take up to 48 hrs and it was done in the same day! very happy.
I really enjoy working with Norm, he does great work, and super fast!! Thank you!
Rob got right to work on our issues and fixed them. Had great ideas for moving forward, and is easy to work with.
5 out of 5 stars
I was very pleased to learn more about you organization, and I believe there is a great opportunity through your network to expand our reach for installation, nationwide and maybe even in Canada.
As I've stated in previous reviews, I couldn't be happier with the help I've received. Robert Achu is the best!
the young man was helpful polite and good natured. He was able to inform me of the states of my file and the new information entered. In all very positive.
Your team has been great, and no exception this time. Thanks Robert!
Always an easy fix when we need help. Very much appreciate all the help I get!!!! Trust me... I need all the help I can get. LOL
I am a self proclaimed tech idiot. I am extremely great full to have worked with Norm. He was very understanding of my circumstance and very patient and helpful in working my website to completion. The end result looks great and I am extremely satisfied with the website. Thanks again Norm
Robert does a great job!
Process was easy and painless. Norm was very easy to work with and patient. Thank you
Robert was great. Very helpfull
Very fast and professional I’m very satisfied
Norm was very professional. He informed me of some new sites and immediately made the modification I had requested.
NORM FIXES EVERYTHING REALLY QUICK GREAT SUPPORT
Always happy!
'Friendly, yet professional...... quick and thorough answer to my question.
Norm was very helpful and patient. The site looks great!
Great service delivered in a timely manner.
Norm is the BEST!!! Very attentive and super fast taking care of issues.
Thanks again for the quick and thorough service and follow up!
Service was promptly received and issue was pleasantly resolved.
the support is always prompt and helpful
Norm was super helpful. thank you
It all worked out and communication was key!
Staff was very helpful and patient explaining process to me.
Always the best service nothing less!!!
Perfect service. Clear and concise. Thank you!
Quick responses, always a good help.
Quick to respond and set up easy.
Fast response and explanation about my concern.
I appreciate your help Norm!
Norm was great! He actually notified us of the issue that we had no knowledge of. He was very diligent in getting to the bottom of the issue and solving it very quickly.
Norm was great to work with and we got the item resolved in no time!
Norm as always rose to the top with his service & follow up. He is very professional and thorough with the work that he does & recently completed for my company. He also has the patience needed when dealing with someone like myself who is technologically challenged. I thank him & the support staff that he has for all the help & support in getting the new website completed & up & running. All did an awesome job!
Norm is soooo patient and works well with the client Excellent customer service
Your support staff has always gone above and beyond my expectations!
norm was very helpful through the whole process.
Always super fast service and resolutions! Thanks so much!
Norm was very quick and helpful with addressing my needs
Did a good job with a tough problem.
Robert was great!
Robert did a great job fixing my email problem. He researched an issue that was not common and responded with an answer quickly.
I am well pleased with the help I received from Norm. He was very helpful and patient when I had question. All I can say is GIVE NORM A RAISE!
Robert was amazing and helpful! Thanks for the support.
Said employee did a great job and even walked my assistant through the steps required to complete the request. Thanks
Great response from Norm and fixed our problem quickly.
Great, prompt service!
Always available to help me in all aspects of my account. He is always a pleasure to work with, offers great suggestions to me to help me keep up with the site. I have been with VCG since the beginning of this business and with past business and will continue to stay due to the excellent service , and help I get. No other company does this for me, so THANK YOU!
Our service from VCG and Norm are always above & beyond exceptional. So easy to work with and so well explained! A refreshing change from others.
Responses were prompt and clear. Support exceeded my expectations.
Norm was quick to respond and helpful as always!
Norm was awesome! He was very helpful and super responsive to our requests. He did a great job of guiding us through the process. I would give him 5 stars for sure.
Norm was extremely helpful. We've never had a bad experience with VCG. Both Norm & Robert have always provided outstanding service & insight. We are customers for life because of our interactions with both of them.
Norm was very helpful.
Very responsive. Immediately rectified the problem.
Norm was great to work with; responsive, knowledgeable and very friendly!
Awesome job, Robert! Thank you! :)
Norm always exceeds expectations!
I received a reply quickly and the issue was resolved in little time. The agent was friendly and helpful. Thank you!
Good client relations and rapid response!
They were very attentive and kept ahead of the game to make sure everything went smoothly and on time.
Answered my question immediately!
Awesome as usual, thank you for the quick response.
Robert was very knowledgeable about what I needed to do. He assisted me in updating information on my website and add a new email address. He made it look easy as I am not computer savvy.
Quick and Helpful!! Go Norm
Our request was fixed very quickly :)
Norm was great!
In the few times over the past couple of years I have needed support I have dealt with Norm. He has always been attentive, patient and done everything possible to solve my problem in a timely fashion.
Great job Norm, I appreciate your help.
Norm was great to work with. He answered my questions and helped me understand the additional steps I needed to take to make this service work best for me.
More than good. Very responsive and helpful.
All Good! Thank you.
Like I've said before, everyone I've ever dealt with at VCG has been fantastic! Robert was very helpful and knew exactly how to fix my problem
Working with Norm has always been a pleasant experience. Now Robert is doing a lightning service to upgrade the site to the newer version. I appreciate the great service!
I've never had a bad experience working with anyone from VCG. Quite the contrary. Everyone I've dealt with has always been accommodating and pleasant! Robert was a pleasure to work with. Thanks, Dan
He was very knowledgeable and helped me out very quickly. He knows the system and is an asset to your organization.
Robert was very helpful and accomplished what needed to be done.
everything went great!!!
Norm is great. Very helpful and patient! I know that when Norm is on the case, the issue is as good as solved! Give this man a raise!!!!!
Service is always prompt and your team goes above and beyond.
Norm really understands what he is talking about, I don't...therefore he has to explain it very slowly to me, he is a patient man.
Robert is excellent to work with
Robert was very professional and knew exactly what needed to be done to get my problem resolved, this is just another reason I continue to utilize the SignSearch tools. thank you
Great service!! Responded quick to the change in contact and forwarded the RFQ. Great job!
Norm is fabulous, I was having an issue logging in, He sent me new login info he walked me though it and I finally got in. He Is very patient with me, if I get stuck on something he walks me through it step by step to make sure everything is correct. Tells me if I get stuck on something to call him and he will get me through with what ever the issue is. Give that man a raise
Robert was fantastic!. He worked hard to assist me and to correct my problem. I would highly recommend him to anyone.
Robert is always helpful in resolving any issues that arise. Thank you, Dominic
Stayed on top of the issue until it was corrected on our end.
Fantastic help!!
Robert Achu has the patience of a saint and always takes the time to thoroughly explain what is going on and what needs to be done. Could not be more happy with the level of service we get from him.
Rodert Achu was very helpful with issues we were having and helped us get back to basics quickly. Thanks Robert appreciate it!
Always very helpful. thank you, Rob ! :)
Very helpful, professional and courteous. Very satisfied with Norm and VCG
Thank you for the quick response!
Rob was very helpful and polite. He resolved all issues I was having.
Robert is consistently responsive to any of our questions and/or requests. He addresses all of our issues & takes the time to explain things thoroughly. I can't say enough great things about Robert. We've been thrilled to get to work with him & will keep our business with VCG because we know Robert will always take care of us. - eric
Thank you for the prompt service!
Norm is very helpful.
Norm is wonderful to work with! He does exactly what we ask for and does it quickly. We are very satisfied!
Thanks for the info, will look into updating our information. Merry Christmas
Excellent tech support person, Norm Lambrecht! Walked me through the entire process and helped me get going forward. Thank you. Randy - Happy Holidays to you and team!
Norm did a fantastic job. He clearly and patiently explained all of the search features that I was interested in. Several times I thought I was done, and something came to mind and I said "hold on, can I ask you a few more things", and he was patient and showed me what I needed to know. Very nice.
Always great service from Norm.
very helpful and quick to respond. Appreciate the help
Thank you :)
Every time I call VCG everyone I have ever talked to knows exactly what to do to fix the problem and takes care of it immediately. Robert did an excellent job in less than a few minutes.
Very helpful and very quick to respond!! I appreciate the quick help!
It was a pleasure working with Norm. He answered all my questions and resolved all my issues.
Great service
It was responsive and fast! Thank you!
Norm has always been extremely helpful and very knowledgeable. it's a pleasure working with him.
Norm was a great help and very professional. THANK YOU!
Norm was awesome very on point with the service to my company needs and always with a positive feedback with our needs.
Norm was very helpful and patient in assisting me to get the information needed to take care of the issue.
Norm is always extremely helpful, he went above and beyond to help me resolve my navigation issues.
quick and excellent service!
Super fast response to my request, thank you!
Always amazing to work with!!
Robert is the Man!!! VCG support is always quick and reliable. Thank you.
Norm went beyond to make sure i was taken care of
I am really busy and don't have the time or patience for web stuff, I tell Norm that and he always takes care of everything, I can tell he really cares about his work, and his customers.
Service from VCG is always great. Thank you.
I am more than satisfied. Norm Lambrecht was very helpful and allowed me to change what I thought needed to change. Very nice and polite. Thank you,
Robert was great. He offered to get in touch with me when the servers were back up, and that is what he did. Just what I expected from VCG as I've have always been impressed with the good personal service that I've always received.
The problem was fixed the first time and very quickly! Thanks so much for your help!!
Thank you for the prompt response.
Norm has been extremely helpful and timely in helping me set up my new website with VCG. I really appreciate the fantastic customer service!
My issue was taken care of with one phone call. Just the way I like to have things handled.
Excellent help! Did the trick right away! Thanks
Anytime I've spoken with Norm he's been great to deal with. Easy going and always has what I need. Never a bad experience. He's the best.
Tech support is always excellent. They always know what to do to save the day.
Norm is very thorough and easy to work with. He is very pleasant and extremely helpful.
Norm was excellent to work with and very knowledgeable.
Norm is Awesome!
Norm is a great help! Anytime I need anything he is my go to guy. He needs a big raise. Lol
Norm was very professional & very satisfied with his Professionalism...Thank You Norm
Thank you for the prompt assistance! --Ron
good services good client
Norm is a great tech, very chill and helped me effectively. 10/10 Better than a lot of tech support i've work with in the past.
I never received better help than there staff!!
Each time that I have contacted your company, I have had wonderful customer service.
Support was great. very pleased thanks
OUR PROBLEMS WERE FIXED IN A MANNER OF MINUTES
NORM !! thank you as always for your help
Very satisfied. Thank You
Norm's the best! As always!
Quick response and resolution! Much appreciated!
Robert was very helpful in explaining exactly what your service offers us. We've had a change in personnel and not everyone at Burkhart Signs was on the same page as to just how SignSearch was helpful to us in both our own business and in finding subcontractors when needed.
Norm is a Rockstar. A freaking ROCKSTAR. He deserves a raise. A Promotion and a Raise!
The customer service representative, Norm, was very helpful and explained our account very well.
It was handled quickly and we appreciate that.
Norm was great - explained everything and very thorough!
I was well taken care of and appreciated the quick response and professionalism!
Friendly support
Thanks Norm! We got in just fine. :)
NORM IS not the norm he is exceptional!!!!
awesome response time, give this man a raise!
Great speed in getting this resolved. Thank you
Norm! thank you for your help!
Norm rocks - always helpful.
Norm is always great to work with
Very happy, thank you for your assistance.
Norm was very thorough in taking care of our needs.
Extremely helpful regarding my questions and assisting in the uploading of requested document
Best support every. Robert is awesome.
Robert knew exactly what our issue was and fixed the problem immediately.
Norm has been great to work with. He knows exactly what my issues are and is able to correct them within what seems like a matter of minutes. Thanks for the help!
Norm was great! He understood my problem and quickly advised me on how to fix it. My website was live again within an hour or two. He even sent me a link to track where it was going live in real time. It is rare to receive customer support as competent and helpful as Norm was for me.
Thank you for your help! we appreciate your assistance!!
Norm is always helpful and kind
We really appreciate the help Norm always gives us!
Thank you for getting back with me so quick! Was able to update everything! Thank you!
Norm is always helpful!
Roberts is highly responsive and amazing to work with.
The support I received was excellent. Robert was highly responsive to the tasks we needed accomplished and went above and beyond following up on the closure of the ticket.
NORM you have been taking care of our account for many years and never tire of dealing with me - thank you for your continued help !!
Norm is great! he’s always happy to help. Thanks
Norm was very efficient. He got to the bottom of the issue quickly and immediately followed through with an e-mail. I couldn't be more pleased.
Exceptionally fantastic
Norm was AWESOME and I will be calling him back next time i need help.
Norm always helps me out!
Norm is the best!
I like Robert he is patient with my ignorance...
Norm is always prompt and courteous! Makes things easy for me to understand.
Very knowledgeable and helpful!
Great service from a great company
Great service by Norm. Very attentive!!
Nothing against any of the previous people that helped in the past, but Robert was the most helpful and he does it without talking down to you. He put in a genuine effort and was able to solve our problem. So for that we thank you Robert!
Robert does a great job at helping us out!
Very helpful and prompt.
Norm is knowledgeable and always responds quickly to the issue at hand.
Support is always fast. my answers are always answered accurately. very happy with my service.
Very helpful and explained everything I needed to know right away. Thanks Norm.
thank you (as always) Norm !!
Quick response, thanks!
Best Service Every Robert Is Exceptional Best Tech I have ever had the pleasure of working with.
Robert is the best.
Thanks Norm it’s nice to know your there for us!
Norm has always been very helpful, always going above and beyond the request. I will miss working with him. Thank you as always!
Norm is excellent and truly professional. He is a pleasure to work with and solves problems in a very timely manner.
Norm Lambrecht took the time to help me understand what I needed, & how to & why it did not work when I tried to add items myself.
Robert was great to work with. He was very thorough and prompt in response time whenever I had a question or needed help with something. I love our new website. Thank you
Robert was great to work with. He was very thorough and prompt in response time whenever I had a question or needed help with something. I love our new website. Thank you
Great service
quick responses and great support
Class A Team ! Good Job Everybody !
The support was awesome and I am in need all the time. Your people make me feel great along with always getting the solution to my issues. Thank you so much!
Robert is awesome!
Norm Lambrecht provided great and timely service! We’re completely satisfied!
Superior customer service!!!
As always your support team is top notch. Thank you.
prompt and pleasant. Great
Rep provided all the information needed.
As usual, you guys make it look too simple. Remedied in a couple of minutes. Great service
Rob is always very helpful and responds promptly...
The gentlemen that helped me went above and beyond his duty. He resent the customer's bid to the email it needed to go to.
He fixed my problem.
The person that called we was more pleasant to speak with and explained to me what I was doing wrong. We laughed about my ignorance, but he got me back on track. Keep this guy, he's good!
Very Helpful Enjoyed working with service provider
I appreciate the way you make sure my communication gets to where it needs to go.
Customer service is always on point!!
Robert was wonderful to work with and provided great service.
Norm Rocks!!!!!
As always, thank you Rob !
Thanks for all of your help, Norm!!
Very helpful in resolving our issue
response was quick and greatly appreciated.
Robert fixed my issue quick, thanks
Robert was polite, kind & accommodating; He not only updated my information, but he also sent me a link so that I can update it on my own in the future if I wish or need to.
I was SO IMPRESSED with the quick response and VERY HELPFUL response. It wasn't a generic 'help', it really was a problem solving response.
He didn't get frustrated when we couldn't figure out the problem, but kept trying until we found a solution!
I received the answer needed very promptly
Prompt response with helpful information to resolve the issue.
Robert was very helpful!
Great service from Norm as usual!
Great guy, very helpful
Great guy, very helpful
Mr. Norm Was Absolutely Great. I Am email Ignorant . can Only Check And Respond. He Is A Great Teacher. I Have Mastered It. :)
Excellent service!!
Great Service!!
Norm is great, very personable, courteous and most importantly he is not an "over-talker" that tries to force down your throat how smart he is. Oh and he seems to be really good at typing.
Norm did a great job... Thank you, Cindy
Thank you for your help. Have a great day.
I appreciated that they worked very quickly to resolve the issue.
Amazing customer service!
Very helpful and timely.
Thank you for your help!
Norm is always extremely helpful and quick to get any issue we have resolved without it affecting our business. We are so happy we switched to VCG.
Robert was very helpful.
Excellent help all the way through. Thank you!
Straight to the point answers. With follow up great job Thanks
Great Service as always! Thanks!
very knowledgeable, patient, and professional, could not have been any better
as always the support you all have is awesome. It can be some time between me trying to retrieve the files that a potential customer sends via signsearch and thus I forget the steps to access them. I appreciate your help very much and all of your techs are very professional and helpful.
Robert was extremely helpful and was able to provide me with the answers and information needed. Thank you.
Totally satisfied. Thanks
Norm was most helpful - thank you :)
Requested change made very quickly. Thank you.
super fast customer care, didn't take but a minute......thanks for the help.
Did what I asked with a notification that my request was fulfilled. Thank you.
I am very happy with your service - my questions are always answered immediately. Norm is awesome :) thanks!
Awesome response time
Very Satisfied, and very helpful, thank you very much.
Thank you for your support, Norm is a great help! Anytime I call, he has the answer. I appreciate it!
Excellent! Norm has always been helpful and is quick to respond to our questions and specific needs. Two thumbs up on our end.
Robert has been extremely helpful and patient. I have not had any problems with him. He has always answered by questions in a timely manner and a professional manner.
Outstanding job, tech was informative, concise, and polite...
Norm and Michelle are completely awesome!!! Above and beyond support every time even when I'm being a little difficult!! These are 2 great assets to your company
We have already received positive comments from our business associates.
Good follow up. Got what I called to accomplish.
Robert is always fantastic to work with. He has never once given anything but exceptional service.
Super eager to correct the problem very patient couldn't ask for better service
excellent fast helpful
Great job as always, thanks guys!
Michelle ! thanks so much for your help and easy resolution
Very knowledgeable of the situation. Fixed the issue very fast.
Robert and his team have been amazing. I have asked for a lot, and Robert has delivered
I really love the fact that all the support team is so helpful and quick to help you out wish all my support was as good as yours.
Your support has been fantastic! Thank you so much.
Robert was very helpful in helping me resolve what ever issue I had at the time.
Easy and painless process. Thank you.
Norm is always helpful and nice!
Outstanding! Norm was extremely helpful and solved all issues promptly!!
Norm is the best
Always great support and very fast!!!
You guys run a great operation, from the day l started to the day we finished nothing But the best service. Thank you again, I have and will be referring customers your way.??
The service quality was great
Thank you for your all your help!
Norm always gives me top quality of service and gets it done at lightning speed. I love the service that I get.
ok, l run my business on customer service and l do very well, Robert and the team are exceptional, it went so good throughout the whole web design, Robert him self was great to work with and l will be more than happy to recommend your company.
Robert has been very helpful and patient with me and the webinar he referred me to wad also very helpful, I just wished there was a cheat sheet with tips on how to stream line the new product process.
quick response with the info I needed.
I am very satisfies with the support I have received from VCG. Rob is very professional and his work ethic is outstanding. Thanks so much for the help. I'm very pleased with my website.
Excellent support. Norm is very helpful and knowledgeable
It was a pleasure working with Norm, he was polite, informative and very professional! He responded expeditiously to our questions and change request. Our new web site looks very professional and easy to navigate, THANKS Norm!
Everything I needed was taken care of, including a rep calling me today so I could reinstate my subscription. great job!
Amazing quick service, All my questions and concerns were answered. Thank you!
Awesome! Im having to adapt the website to portuguese and Norman is giving me a great help.
You guys all great help much appriciated
Excellent service, as usual!
Excellent service as usual!
I am good with the support.
Excellent as always!
This was handled by Norm immediately -fantastic service - THANK YOU
This was handled by Norm immediately -fantastic service - THANK YOU
I like Michelle, she is a good communicator...she has people skills, give her a raise. JW
Norm - this was a huge undertaking for us and your help was so much appreciated !
Robert helped me and he did a great job of explaining what I needed to know. He was also very friendly which makes me feel comfortable and not like a goofball for asking questions that might be pretty simple. Thanks for the great service!!
Request has been delivered in times fashion. Thanks.
thanks Norm !!
GREAT CATCH BY VCG thank you!!!
Great, very quick to respond plus valuable information. great job. thanks
You guys are great! thanks!
Awesome service. Always prompt and understanding.
Great always fix my problem ASAP. Thank you Robert is always there.
Great Service - Quickly fixed my trouble. Thanks!
Problem was handled efficiently! :):)
I was notified there was a problem with ExaVault and within minutes I was able to access. Keep up the great work.
Bridget was super friendly and helpful. She took the time to show me some things to help us be seen at a higher level and showed me about Pro and the features of it. I would love to work with Bridget again.
Norm was oh so friendly and professional. Excellent customer service; a rare commodity these days!
Bridgett is AWESOME!!!
Norm was very pleasant to work with - and took care of my issue very quickly. Thanks!
Everyone at VCG is Awesome! I appreciate all you've done to help me with my new web-site. Thank you for your patience with me.
Norm has always been helpful and takes a personal approach to helping solve the problem. He is genuine and very knowledgeable. I could not ask for better customer service or support. Thanks Norm!
Robert is amazing. He's always responsive & understands our requests... even making helpful suggestions regarding our website that we hadn't thought of. It's fantastic having a resource as knowledgeable as Robert.
GREAT customer service and very knowledgeable!!
Norm walked me through the process and sent me instruction so i can do it on my own.
Excellent service. In fact I feel guilty for calling so much but they are always gracious and kind.
Norm was great to work with! He took care of the issue and was very nice on the phone.
Nooo complaints, just kudos. When I reached the support team I didn't think I was in the right place. I was thoroughly Impressed with their speed, accuracy and courtesy Congrats to the team.
Norm - thanks for addressing this as fast as you did - as always you guys are right on top of it !!
Robert has been amazing from the start. He's patient with us non-computer people, understands exactly what looks best, & really tried to understand our needs from the beginning. I can say enough good things about our experience with Robert, & how happy we are with the website he created for us. It's already paid for itself twice over, & that is all thanks to Robert.
They knew exactly what I was talking about, fixed the problem, and the first reply to my email was that it was taken care of! I greatly appreciate the knowledge and help received.
Norm was very helpful and easy to understand ( no tech jargon )
I appreciate your awesome service. Anytime I have ever called in, Norm has been really helpful! Thank you so much for that!
Fantastic customer service. Robert was patient & helpful with suggestions & working with our company to develop exactly what we wanted.
A person owning a Company couldn't ask for any better than I have gotten from your company, thanks again.
You all are the best. I have worked with a lot of tech companies and their support. Tops Thank you, Kim
Norm was quick to respond and even quicker to resolve the issue. All my interactions with VCG support have been excellent!
I love the live chat! It is so convenient.
Norm was quick to respond and even quicker to resolve the issue. All my interactions with VCG support have been excellent!
Thanks Norm - it seems to be much better now.
Very knowledgeable very nice. Excellent service as always.
Michelle, was very helpful. We are still working on this, but she has been great.
Very helpful...answered my questions quickly and directly...great experience!
thanks ROB !!
Service has been great so far.
Exceptional customer service!!
Unbelievably quick. I am not used to this level of support. Good Job! I continue to recommend you to others.
VCG tech's always work quickly to resolve problems. They are professional and polite.
Thanks Rob, you are the best !!
Perfect service, concise, concerned, helpful and very friendly.
Robert was outstanding and took good care of us:)
Very helpful!! Thanks Norm!
Thanks for your help!!
Excellent
Got accomplished what I needed...what can be better than that?
Norm was very helpful and a pleasure to work with.
Resolving this issue was everything I could have hoped for. Thank you.
Norm is always great!
Norm to the rescue again for us!
Quick response.
Excellent service.
Norm is always very helpful and informative about any questions I may have. I am lucky to be able to have his expertise when it comes to working with VCG websites. He is a valuable asset.
Robert is a great help. Anytime I have a question or problem I can count on him to help me out....
Chris is always amazing to work with.
I am very satisfied with everything. They continue to innovate and maintain the good service they offer. Thank you very much.
It has been very professional and timely.
Robert Achu was great to work with. He was fast and did everything I asked him to do. He did a GREAT job!
Thanks for the quick support.
Norm was patient and knowledgeable. Problem solved!
One word.... WOW! Thanks Norm!
Robert did a great Job! Thanks
Norm was very helpful and knowledgeable. He always called us back and kept us updated through the entire process. It was pleasure to work with him on this project.
Customer service is outstanding.
Rob was very helpful and communicated well. The problem was solved.
ROBERT WAS A BEAST.... ATTENTIVE.... HIGH INTEREST LEVEL AND PROFESSIONAL
Norm was outstanding in all that he did - very patient!
Very helpful. Thank you Michelle!
Prompt and helpful service every time. Thank you!
Thanks for the quick response, Chris!
I'm very happy with my web set up. Norm was fast getting it ready and making changes. The site looks good.
All my questions were answered.
Robert was very helpful in the design of our website. He was responsive to every request.
I could not have asked for or received more from Robert. A job well done.
As always, thanks for your help, Rob.
Thanks Norm , as always - fast and efficient !!
Perfect. I got an email answering my questions and then Norm followed up with a phone call!
Very satisfied with your help. Thanks Norm!
Looks Great! Norm Lambrecht did a wonderful job.
Michelle was friendly and, professional. She was able to correct the problem right away. It was a pleasure to work with her.
Michelle and the other tech support have always been quick to resolve any issues we may have.
Rob always helps when I need it!
Norm was easy to work with.
VGC is super responsive on any issues or needs that come up and have them working correctly fast. 5 out of 5 in my book. Keep up the great work Chris and Michelle! and the VCG team.
Very quick responses, and easy to work with! Norm is a nice guy!
Quality was excellent.
Rob always responds with a fix or explanation in an expedited manner.
Very happy with the web site and the assistance provided by all involved, especially Norm Lambrecht who was exceedingly responsive and helpful. I would recommend your services to other business owners.
NORM IS AWESOME!!!!!!!
Excellent service. Thank you ;)
Norm is the best! Thanks, as always, for your help !!
It was fast and much appreciated!
Very helpful. Thank you again.
Best service ever.
Chris showed a geniune concern to resolve the email issue and that made a huge difference in the process of getting it fixed.
Norm was very helpful.
Norm was very helpful through the process, made any changes that I requested in a timely manor.
Norm was very helpful through the process, made any changes that I requested in a timely manner.
Rob is great and always gets it right.
Norm is very professional and very helpful! Thanks!
Chris did an awesome job explaining the answer to my question. Great Job as always VCG!
Robert Achu always does a great job for me and helps me with anything I ask!
Very helpful - Got me to the right options!!
Rob is fabulous!!
Great support as usual!
Everything with your company has been great.
Norm was extremely helpful! Thanks.
Thanks, Michelle! My request was handled super fast and it resolved my issue. :-)
Awesome!
Rob and Norm have been great to work with. Any problems i have had they have resolved quickly. Great working with both of them.
Always great service!
We're very happy with our website. I'd recommend the service to anyone. The results exceeded our expectations. Thank You.
The entire process to get the website put together was easy, and it looks like adding photos or other adjustments will be simple. Chris was quick to respond and eager to help.
Thank you very much. Beyond fast resolution like always.
Robert Achu was great to work with. He was fast and did everything asked of him. He did a GREAT job!
Rob is so knowledgeable and patient - he has helped us (our little company) tremendously. Thanks for all of your help!
Handled very professionally.
Thank you for getting the task done quickly...
Chris did a great job, was very easy to work with and was very professional.
Chris has been outstanding. Great customer service skills and willing to help.
I received prompt, curteous help.
Everyone has been helpful, polite and easy to work with.
Norm offered very quick responses that were accurate and very helpful.
We're ecstatic to be working with VCG! Finally an amazing solution to our challenging needs. We could not be more thrilled with our current website that VCG created for us. We've been at this for over 20yrs now and VCG knocked it out of the park! Not only is the UI outstanding & exactly what we needed, but communications are by far the best we've ever dealt with. We plan on being with VCG for the next 20+ yrs to come.
VCG had made a website that I am proud of. They worked with me closely and provided me with all the help I needed to have a great-looking and professional website. I would recommend them in a heartbeat.
Michelle is very knowledgeable and makes difficult seem simple. She gives easy to follow instructions, which can be difficult over the phone. I am well pleased! Thank you.
As usual, I received a response to my question/issue within an hour and I was totally satisfied with the assistance received. Keep up the good work!
Service was great very happy with finished product.
Robert was excellent to work with and very patient with my timing and my changes. Excellent work.
Robert was very easy to work with.
My website was not responding and I sent an email to support...it was fixed within half an hour. I was very happy with the result and with Michelle's help and quick response.
Norm was wonderful.. It is exactly what I expected.
Everything is working well. Chris is a great help. Keep it up, Chris!
Good, I'm satisfied. Rob is da man!
Very helpful!
Everyone I worked with was very helpful!
Norm has been great, very patient.
I'm very happy with the fast response and excellent customer support.
I'm very happy with the fast response and excellent customer support.
Chris is always helpful and patient.
Excellent service by Robert
Robert is always so helpful. Thank you
I can't say it enough... Norm has been amazing to work with and I am beyond satisfied. Thanks!!
Everyone has been great to work with! Norm has always gotten right back with me on any questions and has always been very helpful and courteous. I would absolutely refer VCG to anyone in our industry. Thanks Guys!
Norm was a very nice person to deal with; he took the time to explain things.
Norm did a very good job explaining the situation and trying to solve it as quickly as possible. Thank you!
Robert was very helpful in getting our issues fixed. He is an excellent technical support expert.
The support I received was thorough and each of my problems were resolved.
All the support and service I have received from VCG has been stellar! Every response is very timely (i.e quick), professional, and friendly. Great job!
I received more information from Norm than any other person before. He knows his stuff. He went out of his way to help me.
Rob completed my request right away!
Thank you, Norm. You always assist very promptly.
Norm was awesome! He wasted no time in solving my problem, was friendly, courteous, knowledgeable, and professional. Thanks again, Norm!
Always quick and to the point without questions 'why?'.
Your tech was extremely helpful, professional, and friendly. He solved our problem in a very timely manner.
Everyone was very nice and helpful with all my needs.
As always, a pleasure to work with and always handled in a timely fashion.
Very helpful. thanks!!
Fast and knowledgeable. Thanks
Always good help.
I've always received excellent service from Michelle.
The change was done on time, as scheduled, and worked great.
We are very satisfied. Chris is always pleasant, accommodating and patient.
Norm was very helpful.
Thank you, Robert.
Excellent!
Norm is great! Always gets the problem resolved and is a pleasure to work with.
Michelle is TOP NOTCH
I was happy that our issue was resolved outside regular business hours.
Everything works great!
I have been very happy with the service Norm has given us. The website was designed to reflect our company specifically and he was always willing to help with any changes or technical needs.
Norm was polite and knowledgeable, and I felt that he did a great job. Thank you, Norm!
First Class Support! Thanks, Robert!
Robert is always very helpful.
Michelle was fantastic (as usual) - Thanks
I was well satisfied. The website looks excellent. Thank you.
I would rate the service, and attention that I received on the most recent website service, as very good. I was informed as to how things were moving along as the site was being put together, I was guided where needed by the experience of the staff, and was assured that if I ever needed help to call.
I am happy with the results. Please be sure the staff that helped me know this, and that I truly appreciate all they have done
Very pleasant employees.
Michelle is friendly and knowledgeable.
I think Norm did a fantastic job!!! He was really helpful and listened to what I was asking for...and then he did it!! Everyone who has seen the sight is impressed with it...Thanks so much!!
I was able to do exactly what I was trying. Worked well.
Norm has always been a pleasure to work with and gets done very fast. Thank you, Norm, for your care and concern toward 7M Graphix.
I think Norm did a fantastic job!!! He was really helpful and listened to what I was asking for...and then he did it!! Everyone who has seen the site is impressed with it. Thanks so much!!
Norm has always been a pleasure to work with and gets done very fast. Thank you Norm for your care and concern toward 7M Graphix.
Great work and quicker than we ever expected. Great to work with you and keep up the great service!!!
Very helpful!
Norm was great to work with. He was very responsive and helpful regarding design options, but he also made it clear what was possible within the guidelines of the our Tier 1 agreement. We are very satisfied with the design of our website.
Norm was so kind and extremely helpful. The customer service he offered was above and beyond what I expected.
Thank you Norm. Very prompt service. Very satisfied with the communication and product.
Excellent support!
Robert was helpful, kind, calm and I felt he really wanted to help. Thanks for hiring great people!
Was treated with 110% service.
Very helpful, patient and considerate.
Very prompt and excellent service! Exceeded our company's expectations.
Thank you for the great job you do.
Thank you. Looks great!
Very happy, saved me a ton of time from trying to design and build a website while running 2 businesses. Highly recommended to multiple associates already.
Michelle was very helpful!
Super helpful. Could not be more pleased. Thank you!
Thank you for all the help. Could not be more pleased!!
VCG took great care of me and got everything in order! 100% satisfied! Thank you!
Norm was easy to work with and VERY helpful!!!!!
As always Michelle is very helpful. She always does an excellent job. I wished she worked for me.
Excellent!
Excellent service! Much appreciated!
Great job! Over and above all expectations!
Michelle is great to deal with!
Michelle has helped me twice now and always been a pleasure to work with.
Norm is always "Johnny on the spot" getting things done in a very timely manner!
Everyone I've worked with has been great. Very pleasant and helpful, I'm more than just satisfied.
Very professional. Great product and service. Very simple to use and great results.
Michelle was awesome! I couldn't have done it without her!
Always prompt and helpful. Thanks!
Very nice and understanding.
I love the website. We are making a few changes and good to go. Rob was very helpful on the phone.
Robert has been great!
Everyone has been very helpful
Thank you very much! I'm very satisfied, good job!
Great service, great people, great company!
I really like the new site - I need to make a few changes and will get back in touch with Robert, he has been great to work with!
I LOVE IT!
Your quick response was greatly appreciated. Now let's make some money!
Norm was fabulous!! Loved him! This is our first official website, so we were nervous about it. He made it so easy and we were really happy with his work!
Very happy!!!
Everyone I worked with was right on top of things, replied quickly and resolved any questions I had. Norm was terrific and very patient with me.
You guys are awesome! Really. You know when they say that the shoemaker walks barefoot? Well, I am the shoemaker and you definitely got me the best shoes.
Always prompt and helpful. Thanks!
Michelle P is the best!!!
I was very highly satisfied with the personal service I received from Jenny Wescott! She was very helpful, knowledgeable, and I felt she genuinely cared about our business! Thanks Jenny!
Good! Love it!
Chris was very helpful and quick to reply and handle my requests, as always.
They did a very nice job with the website.
The quality of service I have received from Chris and Michelle is very good. They always get back to me in a decent amount of time and follow through to make sure I am satisfied.
So far the customer service has been very helpful.
This has been a very good experience and I have already recommended VCG to one of our customers. It was a pleasure working with Norm. Treat him good.
I've already recommended Visual Communications to several people, so hopefully more will come your way. So far I'm pleased.
I think my web site looks great! I'm very pleased with everyone I worked with! All where very helpful and easy to work with. :)
Michelle really helped out, probably did more effort than she was supposed to do but it was very much appreciated.
Very responsive and always glad to help. Attitude is superb. Thanks Michelle and Chris!
Quick service, professional, great website!
I was amazed at the time for completion of the web site. I should have done this years ago. Since the web creation my business has increased 25%. My phone is ringing more every day.